Running Family Tracker with iOS 7
The new iOS 7 has many improvements over the previous iOS versions. While it introduced many new features, as with new operating systems it also introduces several new bugs that were not present…
What are the "GPS Breadcrumbs" ?
Every time the Family Tracker app on a device updates its location, it sends these coordinates to our secure servers. With an optional Pro subscription, we provide the ability for the users who have…
Why Should I Subscribe for the Pro Features?
When you purchase Family Tracker, the app can be used and downloaded for free on any Apple or Android device which uses the same iTunes or Google Play account used to buy the app. You can then track…
Background Multitasking Notes
In the new Apple iOS4 and the Android platform Family Tracker runs in the background, and user intervention is not needed for you to track them. Family Tracker runs at all times, continuously…
I didn't receive the activation email
Please check your spam folder in your email to make sure the confirmation email did not end up there. The email will be sent from "FamilyTrackerRobot@logsat.com", so we'd recommend configuring your…
How do I close the app in iOS 4???
In the "Settings" screen, click on the small "power" button on the lower right corner of the screen.
Jailbroken iPhones
Please note that Push Notifications may not work on jailbroken phones. There should be a fix available for the Push Notifications on Cydia, but we're not allowed to support such devices to avoid…
What are those blue circles and pins?
The red pins indicate the position of the people you are tracking. The pulsating blue dot indicates your own current position. The darker circles around the pins and the dot indicate the accuracy of…
Error getting location from Core Location
Are you receiving pop up error messages that say " Error getting location from Core Location, Access Denied "? If so, please verify that your iPhone/iPod/iPad is configured to enable and allow…